Job Description

Technical Administrator Apprentice VAC-35910

Technical Administrator Apprentice VAC-35910

  • Location : Devon
  • Wage £169 (per week)
  • Apprenticeship level : Intermediate
  • Start date : 01/10/2018
  • Closing date : 24/09/2018
  • Working Week: 37.5 hours per week, Monday to Friday
  • Hours Per Week: 37.5 hours per week, Monday to Friday

Role Details


Nu-Heat is the UK’s leading supplier of warm water underfloor heating selling throughout the UK. Based in Honiton, they are 25 years old this year and now employ over 100 people. Growth and ambitions are high, making Nu-Heat a challenging and exciting place to work.”

In this role you will be expected to maintain excellent working relationships with all members of staff. A key element of your role will be supporting the technical team by answering hunt group overflow calls and raising cases so customers can receive call backs. You will ensure that customer service is maintained to the highest standard at all times when supporting the senior technical administrator and coordination of site visits.

  • Answer external telephone calls, transferring them and logging the relevant details on NetSuite as necessary in line with company standards
    • Administer MCS paperwork
    • Document Scanning
    • Support senior technical administrator in every aspect to ensure role can be covered during annual leave etc
    • Produce accurate minutes for process meetings
    • To participate in the company’s PDR process
    • To undertake relevant staff development/training
    • Ad-hoc support helping Admin, Design and Distribution during the summer months
  • Nu-Heat will support you through an Business Administration qualification at Level 2 or 3 dependant on your experience through Lifetime Training. Your contract will be a fixed term apprenticeship for up to 2 years. You will be paid £4.50 per hour, 23 days holiday plus bank holidays and many other benefits..

    Future Prospects

    On-going training and development encouraged by the employer which will give the applicant the opportunity to move on to a full time job.

    Address :

    Honiton, Devon, EX14 1SD

    Skills Required :

    • Self-motivated & committed
    • Team player
    • Excellent levels of customer service via the telephone
    • Diligence in maintaining and creating accurate company records
    • Excellent IT literacy
    • Able to work in a calm and methodical manner
    • Able to work on your own initiative without supervision

    Qualification(s) Required :



    Learning Provider : LifeTime Training

    Occupation Type : Apprenticeship

    Job Role :

    Expected Duration: 12-15 Months

    Training Provided
    Apprenticeship in Business Administration L2
    • Functional Skills in English
    • Functional Skills in Maths
    • Functional Skills in ICT

    Company Description

    Company :
    Company Website :

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