Job Description

Apprentice Sales Administrator VAC-35909

Apprentice Sales Administrator VAC-35909

  • Location : Devon
  • Wage £169 (per week)
  • Apprenticeship level : Intermediate
  • Start date : 01/10/2018
  • Closing date : 24/09/2018
  • Working Week: 37.5 hours per week, Monday to Friday
  • Hours Per Week: 37.5 hours per week, Monday to Friday

Role Details

Description

Nu-Heat is the UK’s leading supplier of warm water underfloor heating selling throughout the UK. Based in Honiton, they are 25 years old this year and now employ over 100 people. Growth and ambitions are high, making Nu-Heat a challenging and exciting place to work.

In this role you will be expected to maintain excellent working relationships with all members of staff. You will ensure that customer service is maintained to the highest standard at all times through the efficient and polite handling of telephone calls, emails and when greeting customers. You will ensure production of all sales administration functions to meet customer, team and company expectations.

  • Answer external telephone calls, transferring them and logging the relevant details on NetSuite as necessary in line with company standards
    • Document Scanning
    • General Office Tidying
    • Any other duties requested by your manager
    • Log and maintain accurate records with respect to enquiries, quotations and new leads for both Domestic & Commercial
    • Administer incoming OneZone quotes & orders for the sales team
    • Produce and despatch well-presented documentation to customers ensuring accuracy at all times
    • Provide support cover for absent Domestic Account Manager/s e-mails as/when required
    • E-mailing quotes for all Domestic Account Managers
    • Importing leads for Business Development
    • Manage installer referrals for the Domestic Sales Team
    • Collate Commercial heat pump quotes
    • Create copies of any NH quotes when required by the Domestic Sales Team
    • Any other duties requested by your manager
    • To participate in the company’s PDR process
    • To undertake relevant staff development/training.
    • To be responsible for the health and safety of self and others.
  • Nu-Heat will support you through an Business Administration qualification at Level 2 or 3 dependant on your experience through Lifetime Training. Your contract will be a fixed term apprenticeship for up to 2 years. You will be paid £4.50 per hour, 23 days holiday plus bank holidays and many other benefits.

    Future Prospects


    On-going training and development encouraged by the employer which will give the applicant the opportunity to move on to a full time job.

    Address :


    Honiton, Devon, EX14 1SD

    Skills Required :


    • Self-motivated & committed
    • Strong customer service focus
    • Remains calm and able to work on own initiative
    • Flexible and adaptable to the needs of the business
    • Excellent IT literacy

    Qualification(s) Required :


    • Good standard of English able to communicate both verbally and in writing • GCSE Grade C or above (or equivalent) in Maths & English

    Training

    Learning Provider : LifeTime Training

    Occupation Type : Apprenticeship

    Job Role :

    Expected Duration: 12-15 Months

    Training Provided
    Apprenticeship in Business Administration L2
    • Functional Skills in English
    • Functional Skills in Maths
    • Functional Skills in ICT

    Company Description

    Company :
    Company Website :

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