Job Description

TPS Apprentice Trade Parts Specialists - NW3 6LT

TPS Apprentice Trade Parts Specialists - NW3 6LT

  • Location : London
  • Wage £0 (per week)
  • Apprenticeship level : Intermediate
  • Start date : ASAP
  • Closing date : ASAP
  • Working Week: Mon-Fri
  • Hours Per Week: 40

Role Details


A Trade Parts Specialist (TPS) is a local one-stop trade shop for Volkswagen Group Original Parts - offering you unprecedented choice and service, as well as consistently competitive pricesThe TPS network is an industry first, designed from the ground up to meet the needs of today's trade customer. No other motor manufacturer in the world has made such a massive commitment to the tradeYou will be a professional and friendly individual that can accurately identify customer parts requirements and then process the order in a prompt and courteous manner in a busy environmentSales ability, customer care and a confidant phone manner are imperative to carry out this role to the high standards requiredAlso the ability to develop and maintain excellent relations with customers by not only meeting but exceeding their expectations will play a crucial part in helping us drive our business forwardAs a Parts Advisor, your Key Objectives will be: Accurately identify customer parts requirements Maintain parts stock and stock records Process parts orders efficiently Ensure the highest level of customer satisfaction Contribute to departmental compliance with company policies and industry guidelines

The National Minimum Wage (NMW) for Apprentices is £3.73 per hour from 1st October 2016. This applies to 16-18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.

The Wage for Apprentices applies to both time spent on the job plus time spent training.

Future Prospects

On completion of the programme you will receive the following qualifications:

Advanced NVQ in Vehicle Parts Operations
Advanced Technical Certificate
Intermediate Key Skills IT, Application of Number and Communication
Apprenticeship Completion Certificate

Address :

London North TPS

Skills Required :

Confident in dealing with customers face to face
Good at rapport and relationship building
High attention to detail
Professional telephone manner
Caring and willing to help
Customer focussed
Confident in selling
Outgoing and friendly
High literacy and numeracy skills
Enjoys a busy environment

Qualification(s) Required :

A minimum of three GCSE’s grades A-C in English, Maths and Science or the equivalent.


Learning Provider : Babcock Training

Occupation Type :

Job Role : Apprentice Trade Parts Specialists

Expected Duration: 12-24 Months

Training Provided

Company Description

Company : London North TPS
Company Website :

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