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Job Description

SEAT Apprentice Service Advisor - TN37 7PZ

SEAT Apprentice Service Advisor - TN37 7PZ

  • Location : Sussex
  • Wage £132 (per week)
  • Apprenticeship level : Advanced
  • Start date : ASAP
  • Closing date : ASAP
  • Working Week: Mon-Fri
  • Hours Per Week: 40

Role Details

Description

Are you looking for a challenge and a long term career?

We currently have positions available within prestige dealerships on our customer service based service advisor qualification.

It is initially a 2 year programme giving a fantastic overview of each department within the dealership, providing you the best foundations for a long term and successful career. The role itself is focussed around delivery of “customer delight” everything we do within our dealerships whether it be sales, service or maintenance of vehicles is structured to ensure that our service lives up to our customers’ expectations.

You will be heavily involved in working with all departments; processing paperwork, using databases and bringing a friendly and energetic approach to your daily work. In return we will train you to the highest standard using the best people and resources available both in the workplace and in our academy. Motor Vehicle experience is not essential however retail; customer service or administration skills would certainly be advantageous.

Day to day duties within the role include:

  • Up selling – promote and sell products
  • Customer service – focal point of contact to customers for servicing over telephone and face to face, arranging bookings and appointments, walking customers through damage checks.
  • Administration – Book service appointments, prepare invoices, process warranty claims
  • Teamwork – liaising with the workshop, management and customer

Future Prospects


On completion of the programme you will receive the following qualifications:

• VCQ Intermediate progressing to VCQ Advanced, in Service advisor
• Intermediate Key and Core Skills Certificates
• IMI Intermediate Technical Certificate and IMI Advanced Diploma
• Advanced Apprenticeship Completion Certificate

Address :


Whitworth Rd, Hastings, Saint Leonards-on-sea TN37 7PZ

Skills Required :


Exceptional communication skills are essential; you must be IT literate and able to work competently as part of a team.

Qualification(s) Required :


A minimum of three GCSE’s grades A-C in English, Maths and Science or the equivalent.

Training

Learning Provider : Babcock Training

Occupation Type :

Job Role : Apprentice Service Advisor

Expected Duration: 2 - 3 Years

Training Provided

Company Description

Company : Bartletts SEAT
Company Website :

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