Job Description

IT Infrastrcuture Apprentice - Nottingham

IT Infrastrcuture Apprentice - Nottingham

  • Location : Nottingham
  • Wage £140 (per week)
  • Apprenticeship level : Intermediate
  • Start date :
  • Closing date :
  • Working Week: Mon-Fri, 9am-5pm, 40 hours per week (1 Hour Lunch)
  • Hours Per Week: Mon-Fri, 9am-5pm, 40 hours per week (1 Hour Lunch)

Role Details

Description

Job Role
We are looking to recruit an IT Infrastructure Apprentice for a successful IT and Solutions provider based in the NG2 area of Nottingham who is a hardworking, organised individual with flexibility and a willingness to learn.
As a Microsoft Infrastructure Technician Apprentice your main roles and responsibilities will include:
• Becoming a valued part of the IT Support team.
• Learning how to provide technical support.
• Assisting in customer projects and support activities as skills allow.
• Gaining on the job experience and being able to utilize the skills you have gained over the duration of your apprenticeship.
• Helping the existing staff, and the other sub-contractors partnered with, to deliver IT support services to clients.
• Learning how to handle telephone support calls as well as incoming helpdesk emails.
• Managing the helpdesk system, ensuring all calls are handled within appropriate timescales.
• Working on resolving the first line support where capable, and working with more experienced staff to help resolve more complex issues or referring to second/third line support staff where necessary.
• Updating company systems.

Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT sector.

Future Prospects


Address :


Apprenticeship

Skills Required :


Good Communication Skills
Outgoing
Reliable
Career driven

Qualification(s) Required :


The company require a bright, enthusiastic and hard-working individual with a genuine desire to learn and build a career in the IT sector. You will have a friendly personality, be able to work as part of a team and provide excellent customer service. · You must have at least a C grade for Maths & English at GCSE · A GCSE, BTEC or A/S Level in Business Admin or Business Studies would be beneficial · Experience within a customer service, administration or sales role is preferred but not essentialVacancy Detail : Job Role We are looking to recruit an IT Infrastructure Apprentice for a successful IT and Solutions provider based in the NG2 area of Nottingham who is a hardworking, organised individual with flexibility and a willingness to learn. As a Microsoft Infrastructure Technician Apprentice your main roles and responsibilities will include: • Becoming a valued part of the IT Support team. • Learning how to provide technical support. • Assisting in customer projects and support activities as skills allow. • Gaining on the job experience and being able to utilize the skills you have gained over the duration of your apprenticeship. • Helping the existing staff, and the other sub-contractors partnered with, to deliver IT support services to clients. • Learning how to handle telephone support calls as well as incoming helpdesk emails. • Managing the helpdesk system, ensuring all calls are handled within appropriate timescales. • Working on resolving the first line support where capable, and working with more experienced staff to help resolve more complex issues or referring to second/third line support staff where necessary. • Updating company systems. Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT sector. Positions Available : 1Working Week : Mon-Fri, 9am-5pm, 40 hours per week (1 Hour Lunch)Salary : £140.00 Per WeekApplication Deadline Date : 04/01/2019Possible Start Date : 14/01/2019Personal Qualities : Be part of team including partaking in banter. Personable Able to cope under pressureSkills Required : Good Communication Skills Outgoing Reliable Career drivenFuture Prospects : A full time role is available once the apprenticeship has been completed.Training to be Provided : You will be enrolled on to the award-winning Microsoft Partner Apprenticeship Programme. You will work towards gaining skills across a variety of technical areas including Cloud Technologies and Network Fundamentals. This will extend also business processes and project management. You will also have the opportunity to gain some globally recognised Microsoft certifications.Other Information : The main role will consist of cabling/network installation/removing to external businesses and every fortnight will spend a day to assist the Tech Support team.Things to consider : Working hours will be 40 hours per week. Flexible start/finish times are available.The map below shows the employer's location Share

Training

Learning Provider : Intequal

Occupation Type : Apprenticeship

Job Role :

Expected Duration: 12-15 Months

Training Provided
You will be enrolled on to the award-winning Microsoft Partner Apprenticeship Programme. You will work towards gaining skills across a variety of technical areas including Cloud Technologies and Network Fundamentals. This will extend also business processes and project management. You will also have the opportunity to gain some globally recognised Microsoft certifications.

Company Description

Company :
Company Website :

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