Job Description

IT Helpdesk Support Apprentice INTQ275

IT Helpdesk Support Apprentice INTQ275

  • Location : Hertfordshire
  • Wage £150 (per week)
  • Apprenticeship level : Advanced
  • Start date : ASAP
  • Closing date : ASAP
  • Working Week: Monday to Friday
  • Hours Per Week: 35

Role Details


Future Prospects

Address :

Harpenden, Hertfordshire, UK

Skills Required :

The company require a bright, enthusiastic and hard-working individual with a genuine desire to learn and to build a career within the IT industry. Have a friendly personality, able to work as part of a team and provide excellent customer service. The company are looking for someone with a positive, can-do attitude from someone who isn’t afraid to ask questions.

To be considered for this role, you must have at least a C grade in both GCSE Maths & English, and in three or four other subjects at least.
You should have a GCSE/BTEC/A Level in ICT or at least hands-on experience with the workings of computers and IT.
You will have excellent communication skills and a brilliant telephone manner.
You will be willing to work hard and eager to learn.
An interest in IT is mandatory!
Well presented, willingness to learn and be able to take direction from an appointed line manager.

Qualification(s) Required :


Learning Provider :

Occupation Type :

Job Role : Due to successful growth of The Company, we are currently offering an exciting opportunity for a Junior Support technician to join their team as a Helpdesk/1st Line IT Support Technician to provide services to our clients in Hertfordshire and the surrounding areas. This role will initially be involved in IT Helpdesk Support.

Expected Duration: 12-14 months

Training Provided
You will be enrolled onto the award-winning Microsoft Partner Apprenticeship Programme. You will work towards gaining the Microsoft certifications MTA Cloud Fundamentals, MTA Network Fundamentals, ITIL Foundation and CompTIA A+. This apprenticeship is delivered remotely via a live virtual classroom using the very latest Microsoft technologies.

These qualifications are globally recognized industry certifications and form the significant building block of IT knowledge for anybody looking to start a career in IT.

Company Description

Company :
Company Website :

Apply Now

Please select yes or no to the following questions. Please be advised that if you select no, you will not be able to apply for this job role.



Interested in receiving job alerts, latest news?

Sign up to our newsletter to recieve latest news and job alerts.

Captcha Image

Got any questions?

Whether your question is about the application stage, CV help or Job Spec, our advice centre is here to help you. Visit our frequently asked questions section to see what applicants are asking us?

Visit our FAQ’s section


84% of Apprentices stay in employment after the scheme finishes.

Advice Centre