Job Description

IT Helpdesk Apprentice

IT Helpdesk Apprentice

  • Location : London
  • Wage £192 (per week)
  • Apprenticeship level : Higher
  • Start date :
  • Closing date : 16/03/18
  • Working Week: Monday to Friday
  • Hours Per Week: 9-6

Role Details


Future Prospects

Address :


Skills Required :

Are confident communicating with people by telephone, email and in person
Are well-organised, thorough and able to plan and prioritise lists of tasks according to SLAs
Enjoy helping people and working in a team, learning quickly and sharing knowledge
Love technology: especially Microsoft (Windows 8 & 10, Office 2013/2016, Office365), Apple, antivirus, networking, backup
Have at least one MCP relating to desktop support and want to gain certification rapidly to advance your career
Have spent at least one year in a client-facing support role (possibly working for a fast-paced IT service provider servicing multiple clients)
Like to work on making yourself and your team better
Are a stickler for detail

Qualification(s) Required :

A-Levels in ICT/Business/Computing Or an Apprenticeship in a similar subject (this must be at least the level below the planned programme) Or an International Baccalaureate at level 3 in ICT Or a BTEC Extended Diploma in IT (180 credits) For any City and Guilds programmes, the learner must be 18 on the first day of their apprenticeship


Learning Provider :

Occupation Type :

Job Role :

Expected Duration: 24 Months

Training Provided

Company Description

Company :
Company Website :

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