Job Description

IT Helpdesk Apprentice

IT Helpdesk Apprentice

  • Location : Manchester
  • Wage £231 (per week)
  • Apprenticeship level : Advanced
  • Start date :
  • Closing date : 23/05/18
  • Working Week: Monday to Friday
  • Hours Per Week: 9-6

Role Details

Description

Future Prospects


Address :


Manchester, M22

Skills Required :


Highly Desired Skills:

Confident written and verbal communication skills
Experience of Office Administration
Experience of Microsoft Windows 7 & 10
Experience of Microsoft Active Directory user administration
Experience of Microsoft Office 2013/16 & Office 365
A positive approach to learning
Experience of PC and Laptop configuration, support and troubleshooting
Experience Microsoft Network Administration
Full Clean driving licence for Site Visits to our 3 local Manchester sites

Desired Skills:

Experience of ITSM Incident logging tool
Stock Control\Peripheral Management
Purchasing
Inventory Management
3rd Party Relationship Management
Whilst not a requirement it would be advantageous if you also possess;
An understanding of ITIL Service Management approaches
Experience of configuring and administering phone systems for end users

Qualification(s) Required :


Minimum 5 GCSE Grades (C and above) or equivalent, including Maths and English

Training

Learning Provider :

Occupation Type :

Job Role :

Expected Duration: 12-15 Months

Training Provided

Company Description

Company :
Company Website :

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