Job Description

IT Apprenticeship INTQ273

IT Apprenticeship INTQ273

  • Location : London
  • Wage £158 (per week)
  • Apprenticeship level : Advanced
  • Start date : ASAP
  • Closing date : ASAP
  • Working Week: Monday to Friday, 9-6
  • Hours Per Week: 35 Hours

Role Details


To be considered for this role, you must have at least a C grade in both GCSE Maths & English, and in three or four other subjects at least. You should have a GCSE/BTEC/A Level in ICT or at least hands-on experience with the workings of computers and IT.

You will have excellent communication skills and a brilliant telephone manner.
You will have a good telephone manner and a positive outlook.
You will be willing to work hard and eager to learn.
An interest in IT is mandatory!

Future Prospects

Learn how to support internal systems, including Active Directory and Exchange.
Become a valued part of the IT Support team.
Learn how to provide technical support to marketing channels and activities.
Assist in customer projects and support activities as skills allow.
Gain on the job experience and be able to utilize the skills you have gained over the duration of your apprenticeship.
Help the existing staff, and the other sub-contractors we partner with, to deliver the IT Support services to our clients.
Learn how to handle telephone support calls as well as incoming Helpdesk emails.
Manage the Helpdesk system, ensuring all calls are handled within appropriate timescales.
Work on resolving the first line support where capable, and work with more experienced staff to help resolve more complex issues.
Help clients using (predominantly) Microsoft operating systems and applications, so a good understanding of these would be very useful.
Update company systems.

Address :

Vauxhall, London, UK

Skills Required :

The company require a bright, enthusiastic and hard-working individual with a genuine desire to learn and to build a career within the IT industry. You will have a friendly personality, be able to work as part of a team and provide excellent customer service. The company are looking for someone with a positive, highly self-motivating, can-do attitude from someone who isn’t afraid to ask questions.

Qualification(s) Required :


Learning Provider : Intequal

Occupation Type :

Job Role : IT Apprentice

Expected Duration: 12 - 14 Months

Training Provided
You will be enrolled onto the award-winning Microsoft Partner Apprenticeship Programme. You will work towards gaining the Microsoft certifications MTA Cloud Fundamentals, MTA Network Fundamentals, ITIL Foundation and CompTIA A+.

This apprenticeship is delivered remotely via a live virtual classroom using the very latest Microsoft technologies.

These qualifications are globally recognized industry certifications and form the significant building block of IT knowledge for anybody looking to start a career in IT.

Company Description

Company :
Company Website :

You will be working in a company that specializes in IT support and consultancy services.

Apply Now

Please select yes or no to the following questions. Please be advised that if you select no, you will not be able to apply for this job role.



Interested in receiving job alerts, latest news?

Sign up to our newsletter to recieve latest news and job alerts.

Captcha Image

Got any questions?

Whether your question is about the application stage, CV help or Job Spec, our advice centre is here to help you. Visit our frequently asked questions section to see what applicants are asking us?

Visit our FAQ’s section


84% of Apprentices stay in employment after the scheme finishes.

Advice Centre