Job Description

Customer Service Officer Apprentice

Customer Service Officer Apprentice

  • Location : London
  • Wage £150 (per week)
  • Apprenticeship level : Advanced
  • Start date :
  • Closing date :
  • Working Week: Monday to Friday
  • Hours Per Week: 9-5.30

Role Details


Future Prospects

Address :


Skills Required :

A strong dedication to quality customer service
Strong verbal and written interpersonal and communication skills
Good level of written English
Good IT skills
Self-motivated, performance driven with initiative to assess complex situations, make decisions quickly and effectively, and deliver excellent customer service
Demonstrate contribution towards Swan’s Mission to deliver effective services, enterprising solutions and exemplary homes and communities
Be customer focused
Be honest, open and accountable
Have a "can do" approach and accept responsibility
Ability to recognise sensitive information and maintain discretion and confidentiality.
Have an enthusiastic, positive and flexible attitude
The ability to work both independently and as part of a team is essential
Have the ability to develop good working relationships with users at all levels
Be flexible enough to provide out of hours support when required

Qualification(s) Required :

3 x GCSE (or equivalent) at grades A-C in any subject plus GCSE English and Maths (or equivalents) at grade D or above


Learning Provider :

Occupation Type :

Job Role :

Expected Duration: 12-14 Months

Training Provided

Company Description

Company :
Company Website :

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