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Job Description

Call/Recall Administrator Apprentice

Call/Recall Administrator Apprentice

  • Location : London
  • Wage £188 (per week)
  • Apprenticeship level : Intermediate
  • Start date : ASAP
  • Closing date :
  • Working Week: Monday - Friday
  • Hours Per Week: 37.50

Role Details

Description

Future Prospects


To gain a qualification to help a further career.

Address :


London
Green Dragon Yard

Skills Required :


IT Skills- Microsoft Excel and Word is essential
Good telephone manner
Good communicational skills- friendly interaction with a wide range of people from different backgrounds
Organisational skills- able to multi task and manage incoming and outgoing calls as well as coordinate other work flow around the office
Time Management- must be able to manage their own time and prioritise workload

Qualification(s) Required :


At least 5 GCSEs or equivalent including English and Maths

Training

Learning Provider : Intraining

Occupation Type :

Job Role : Call/Recall Administrator Apprentice

Expected Duration: 12-14 Months

Training Provided
Business Administration Level 2 Qualification
Emis training (Patient Database System) Running reports, booking appointments and checking performance
Bluestream Online Training- Healthy and Safety, Customer Service, Data Protection/Confidentiality etc.
MS Office Training, Excel, Word, PowerPoint etc.

Company Description

Company : East End Health Network
Company Website :

East End Health Network (EEHN) was formed in 2009 in response to the reorganisation of delivery of primary care within Tower Hamlets and the development of 8 Networks mirroring the LAP’s in the Borough. The practices within the Network are The Spitalfields Practice, Blithehale Medical Centre, Albion Health Centre, XX Place Health Centre and Health E1 Medical Centre. The key benefit of the network is to work collaboratively, to share good practice, with the common goal of improving patient care across the network

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