Job Description

Bentley Parts Consultant

Bentley Parts Consultant

  • Location : Cambridgeshire
  • Wage £133 (per week)
  • Apprenticeship level : Advanced
  • Start date : ASAP
  • Closing date : ASAP
  • Working Week: Monday to Friday
  • Hours Per Week: 36-40

Role Details

Description

Volkswagen Group parts personnel are essential team members within the retailer. The parts department plays a vital role in selling parts and accessories, as well as providing assistance to both the service and vehicle sales departments in helping them to work effectively.
Parts advisors are also known as vehicle parts operatives. They are responsible for ordering, selling and managing stock control on a wide range of vehicle parts and accessories.
Duties may vary from employer to employer but will typically include:
Advising customers on how to solve a problem with their vehicle
Taking orders from customers both face to face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices for parts sold
Liaison with other members of staff
Subjects covered by our learning modules are:
Health and Safety
Handling and receiving stock, storing parts, workplace security
Assembling orders, loading goods, delivering parts
Stock control & parts interpretation
Telephone skills
Customer awareness and complaint handling
Consumer law and processing payment transactions
Motor vehicle knowledge
Improving customer service
Selling parts
Commercial awareness
Stock management
Parts finance

Future Prospects



On completion of the programme you will receive the following qualifications:
• VCQ Level 3 in Vehicle Parts Operations
• Level 2 Key and Core Skills Certificates
• IMI Level 2 Technical Certificate and IMI Level 3 Diploma
• Advanced Apprenticeship Completion Certificate


Address :


Bentley Cambridge, PE28 9RB

Skills Required :


Exceptional communication skills are essential; you must be IT literate and able to work competently as part of a team.

Qualification(s) Required :


A minimum of three GCSE’s grades A-C (New Grades 4 – 9) in English, Maths and Science or the equivalent, including Level 2 Functional Skills. Without these grades, your application cannot be considered.

Training

Learning Provider :

Occupation Type :

Job Role :

Expected Duration: 24 Months

Training Provided

Company Description

Company :
Company Website :

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