Job Description

Audi Service Advisor

Audi Service Advisor

  • Location : Bristol
  • Wage £148 (per week)
  • Apprenticeship level : Advanced
  • Start date : ASAP
  • Closing date : ASAP
  • Working Week: Monday to Friday
  • Hours Per Week: 36-40

Role Details

Description

It is initially a 2 year programme giving a fantastic overview of each department within the dealership, providing you the best foundations for a long term and successful career. The role itself is focused around delivery of “customer delight” everything we do within our dealerships whether it be sales, service or maintenance of vehicles is structured to ensure that our service lives up to our customers’ expectations.
Day to day duties within the role include:
Up selling – promote and sell products
Customer service – focal point of contact to customers for servicing over telephone and face to face, arranging bookings and appointments, walking customers through damage checks.
Administration – Book service appointments, prepare invoices, process warranty claims
Teamwork – liaising with the workshop, management and customer
You will be heavily involved in working with all departments; processing paperwork, using databases and bringing a friendly and energetic approach to your daily work. In return we will train you to the highest standard using the best people and resources available both in the workplace and in our academy. Motor Vehicle experience is not essential however retail; customer service or administration skills would certainly be advantageous.

Future Prospects


On completion of the programme you will receive the following qualifications:

• VCQ Advanced in Service advisor
• Intermediate Key and Core Skills Certificates
• IMI Intermediate Technical Certificate and IMI Advanced Diploma
• Advanced Apprenticeship Completion Certificate

Address :


Bristol Audi, BS10 7FF

Skills Required :


Exceptional communication skills are essential; you must be IT literate and able to work competently as part of a team.

Qualification(s) Required :


A minimum of three GCSE’s grades A-C (New Grades 4 – 9) in English, Maths and Science or the equivalent, including Level 2 Functional Skills. Without these grades, your application cannot be considered.

Training

Learning Provider :

Occupation Type :

Job Role :

Expected Duration: 36 Months

Training Provided

Company Description

Company : Audi
Company Website :

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