Job Description

Apprentice IT Support Technician

Apprentice IT Support Technician

  • Location : Cheshire
  • Wage £170 (per week)
  • Apprenticeship level : Advanced
  • Start date : 30/08/18
  • Closing date :
  • Working Week: Monday to Friday
  • Hours Per Week: 9-5:30

Role Details

Description

This is a very exciting employer to work for, we’ll offer real opportunities for personal growth and career progression.

We value passion highly.

You will be reporting directly to the Head of IT. You will be given ample opportunity to apply your learning to real commercial situations and will be fully supported in your studies.

We need a dynamic individual who can cope with the changing priorities of a growing business. You must be a can-do type of person who can ‘Embrace the tornado’.

Reality Check

This is not a shadowing role. You will be responsible for a crucial business function. You will need to spend part of your time on the phone to clients. We will expect you to work to the same standards as everyone else in the business. This is a unique opportunity to develop your skills.

100% of our previous apprentices have gone on to secure full time roles.

Role / Responsibilities

  • Working alongside the Systems and Infrastructure Administrator to ensure IT platforms (including telephony) operate sufficiently to allow business activity to work as efficiently as possible
  • Perform administrative and maintenance tasks on internal systems and platforms
  • Understand and Maintain IT logs such as security incident, support etc.
  • Provide effective user and license management to deliver value for the business
  • Assist in the delivery of an email security product to clients
  • Be responsible for the IT service desk function

Future Prospects


Address :


Chesire, CW6

Skills Required :


Does not necessarily have a technical background
This will be a customer facing role so good communication is a must
You must be able to work and learn independently
You must be enthusiastic and passionate about a career in IT
Good organisation skills and be willing to learn

Qualification(s) Required :


Minimum 5 GCSE Grades (C and above) or equivalent, including Maths and English

Training

Learning Provider :

Occupation Type :

Job Role :

Expected Duration: tbc

Training Provided

Company Description

Company :
Company Website :

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