Job Description

2nd Line Apprentice Level 4

2nd Line Apprentice Level 4

  • Location : Bristol
  • Wage £200 (per week)
  • Apprenticeship level : Higher
  • Start date :
  • Closing date : 14/05/18
  • Working Week: Monday to Friday
  • Hours Per Week: 9-5

Role Details


Future Prospects

Address :


Skills Required :

Technical problem solver
Excellent time-management skills
Detail orientated
Confident communicator
Able to multitask
You have a knack for technical problem solving and thinking on your feet
You have been complimented on your patience when dealing with non-technical folk
You have experience solving issues on multiple platforms; Apple Mac, PC, Microsoft server platforms, etc.
You have an understanding of Servers, NAS drives, Wired/Wireless networks, Printers etc.
You have experience troubleshooting and installing wireless/wired networks and broadband connections
You are knowledgeable and confident in your ability to give advice on what is best for a client’s individual needs
You can adapt instructions to different levels of understanding to ensure any client is comfortable with new equipment, software or work undertaken
You have a confident phone manner
You can explain technical issues in an accessible way
You'll ideally have at least 1 years of experience providing 1st and 2nd Line IT support for business

Qualification(s) Required :

A-Levels in ICT/Business/Computing Or an Apprenticeship in a similar subject (this must be at least the level below the planned programme) Or an International Baccalaureate at level 3 in ICT Or a BTEC Extended Diploma in IT (180 credits)


Learning Provider :

Occupation Type :

Job Role :

Expected Duration: 34 Months

Training Provided

Company Description

Company :
Company Website :

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