Job Description

1st Line Support Engineer Apprentice

1st Line Support Engineer Apprentice

  • Location : Oxfordshire
  • Wage £250 (per week)
  • Apprenticeship level : Advanced
  • Start date :
  • Closing date : 28/08/18
  • Working Week: Monday to Friday
  • Hours Per Week: 9-5:30

Role Details

Description

We are offering a great opportunity for someone who wants to progress to 2nd/3rd line Support and like a predominately on-site role.

We are currently looking for a young person who is willing to learn and be part of a team, someone who wishes to progress to become a 1st Line Support Engineer.

The apprentice will assist with day to day duties, giving support for our Contract Clients.

If you have a good general knowledge of Microsoft Based Operating Systems/Applications, it would be beneficial, but training will be provided.

Role / Responsibilities

  • Offer day-to-day 1st line support
  • Prioritising call tickets based on Contract Response Times
  • Configuration of Workstation/Servers pre-delivery / Backup Support / AV Support & Deployment / Firewall License Updates / Office365 Migration & Deployment

Future Prospects


This would be a good opportunity for someone who wants to progress to 2nd/3rd Line Support and would like a predominantly on-site role.

Address :


Fyfield, OX13

Skills Required :


If you have a good general knowledge of Microsoft Based Operating Systems/Applications, it would be beneficial, but training will be provided
Good confident communicator
Interest in developing a career in IT Support

Qualification(s) Required :


3 x GCSE (or equivalent) at grades A-C in any subject, plus GCSE English and Maths (or equivalents) at grade D or above

Training

Learning Provider :

Occupation Type :

Job Role :

Expected Duration: 24 Months

Training Provided

Company Description

Company : Aegis Computers
Company Website :

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