Job Description

1st Line Helpdesk Apprentice

1st Line Helpdesk Apprentice

  • Location : Buckinghamshire
  • Wage £192 (per week)
  • Apprenticeship level : Advanced
  • Start date :
  • Closing date : 06/06/18
  • Working Week: Monday to Friday
  • Hours Per Week: Vary between 8-5 and 9-6

Role Details


Future Prospects

Address :

Wooburn Green, HP10

Skills Required :

You should be familiar with Windows, Antivirus, Backup, Exchange / Office 365. - Further training will be provided
Knowledge of the following would be advantageous - routers, switches, firewalls, VPN's, TCP/IP, networking and troubleshooting
Experience of supporting customers by telephone / remotely
Well-developed problem solving skills
You will be expected to be smart and presentable with good communication skills, both on the phone and in person

Qualification(s) Required :

3 x GCSE (or equivalent) at grades A-C in any subject, plus GCSE English and Maths (or equivalents) at grade D or above


Learning Provider : QA

Occupation Type :

Job Role :

Expected Duration: 12-15 Months

Training Provided

Company Description

Company :
Company Website :

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